Ashes of a man cremated in Coventry remain unclaimed for almost 50 years. Funeral home seeks family after decades.
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Heart of England Co-op Funerals wants to help families reunite with the ashes. They posted 725 unclaimed remains online. The society calls this effort groundbreaking and uses The Ashes Register website.
Sixteen funeral homes around Coventry and Warwickshire hold the urns. Uncollected ashes are a continuous problem affecting the entire funeral sector.
Matthew George, who manages client services at Heart of England Co-op Funerals, spoke about the reasons. He said that collecting ashes can bring finality, which can be hard for some people. Sometimes, families miscommunicate or may not know who should collect them.
The deceased may have no family. People also wait until their own death, so their ashes can be scattered together.
The National Association of Funeral Directors advises keeping ashes for at least five years. The Co-op keeps ashes for decades, until family collect them.
Mr. George said the Co-op has served the community for 192 years and feels responsible for the cremated remains. They treat them with care and respect, the same as when they give them at first, and record the details in their own databases.
The urns remain safe in secure spots in each branch. Each set of ashes has its cremation paperwork to ensure easy identification.