Council checks if residents, evacuated due to a Godstone sinkhole, can return home. One household has been allowed to return.
People are unhappy with the information they are getting. They want to know when they can go home and need support for their businesses.
One household can now return home, said Catherine Sayer, who leads Tandridge District Council. The council is checking if other families can return, too.
The returned property is far from the sinkhole. A team of experts checked it, Sayer said, and decided it was safe for the family. The council is reviewing the list of homes.
Sarah Lewis lives on William Way with her two daughters. She feels stressed about when they can go home, as the council said it could be months. They are staying in an Airbnb.
Lewis thinks there is little information from the council, and families have to fend for themselves. Ifesi Anyamene owns a pharmacy. Customers are worried about their safety.
Dana Hussein runs a barber shop and worries about the impact on his business. He has few customers because people avoid the area, and he fears a long road closure that would hurt business a lot.
Surrey County Council said their contact centers take calls. They also use webpages and social media for updates. Matt Furniss said nearby properties are stable for now.
Investigating the sinkhole could take months. Another sinkhole appeared on Tuesday in a front garden and linked to the first one. The council knew about old sandpits in the area, and experts are checking the site.